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Headquarter: 118 Viking Ave, Brea, CA 92821
Opening Hours:
MON to FRI:
9:00AM - 5:30PM
SAT: 1:00PM - 6:00PM
SUN: By Appointment Only
info@aceland.store
🚚Free Shipping Nationwide W/Liftgate
Call / Text: 626-362-2567 | 909-908-8170 | 657-286-9925
Headquarter: 118 Viking Ave, Brea, CA 92821
Opening Hours:
MON to FRI:
9:00AM - 5:30PM
SAT: 1:00PM - 6:00PM
SUN: By Appointment Only
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⚠ Please inspect all units upon arrival no matter what the outside packaging looks like. If you are unsure about the inside condition, or the driver refuses to let you inspect the equipment, you MUST write on the proof of delivery/delivery slip before the driver leaves "SUBJECT TO INSPECTION". Failure to do so will result in the loss of a claim and we will not be able to send replacement parts, issue a discount or replace the equipment. If there are any damaged packages, you need to refuse the damaged packages and notify us immediately so that we can prepare a replacement as quickly as possible. If you do not, you will have to wait for a freight claim and no replacement will be sent, until the claim is resolved. Aceland Corp. cannot be held liable for those damages not listed in the freight acceptance form!
For more freight receiving info, please visit https://www.aceland.store
*Claims documentation must be submitted within two (2) business days after damage/loss is discovered, and in no event later than three (3) days after delivery for concealed damage claims.*
Aceland Corporation offers free curbside shipping for all items, excluding additional accessorial charges (i.e. limited access, redelivery fee, detention fee, etc), unless additionally specified, to all US states, except Hawaii and Alaska (For shipments going to Hawaii and Alaska, please feel free to reach out to us for a competitive quote). Shipping normally takes 2-8 business days, inapplicable to unexpected special occasions that might delay the shipments. Please note our shipments are not guaranteed delivery, as we cannot control the carrier service once the order has been shipped. The exception to this is orders are placed and shipped using methods that include a guaranteed delivery date.
Please note that if an order is cancelled or refused (unless refused as damaged shipment) after it has been shipped, a 25% restocking fee and the full freight cost will be charged to the customer. For more info regarding return & refund policy, please visit https://www.aceland.store or reach out to our customer service.